Menu

PRIVACY POLICY

At Cordial Fox we are committed to ensuring that your personal information is protected and never misused.

Our privacy policy explains what personal information we collect, why we collect it, how we use it, the controls you have over your personal information and the procedures that we have in place to protect your privacy. It applies to personal information we collect through our Cordial Fox website and any associated Cordial Fox websites.

By sharing your personal information with us, and by continuing to use our website, you confirm that you have read and understood the terms of this privacy policy. We take responsibility for the personal information we collect about you, and we aim to be transparent about how we handle it, and give you control over it.

In this privacy policy, when we refer to “Cordial Fox”, “us”, “we” or “our”, we mean the Cordial Fox companies which provide you with the Cordial Fox website. In this policy, we refer to all Cordial Fox companies as “Cordial Fox”.

WHAT PERSONAL INFORMATION DO WE COLLECT?

Our main reasons for collecting your personal information is to provide you with information or services that you have requested from Cordial Fox and to provide and improve the service, products and experiences that you and the users of the Cordial Fox website and employees expect from us.

We collect personal information from you in several different ways; you may share that information with us, or we may collect it using other means. In this section, we explain the different ways we collect personal information from you and some ways in which that information will be used. For more detail on how we use your personal information, please see the section titled “How do we use your personal information?”.

INFORMATION YOU SHARE WITH US

We collect personal information that you share with us when you contact us or interact with us through our website, email, phone or otherwise. You can decide not to provide certain information, or ask that any information you have previously shared is removed.

For example, you may provide information to us when you contact us about an opportunity to work with Cordial Fox.

In order for us to get in touch with you about this, we require users to provide us with basic contact information. Through these interactions you may share with us: your name, address, e-mail address, postal address, contact number, as well as any other personally identifiable information you include in your interactions with Cordial Fox.

COOKIES

We may use cookies and similar technologies to collect non-personally identifiable information from you and to customise your use of the website. A cookie is a small data file that certain web sites write to your hard drive when you visit them. We may also use web bugs, clear gifs and similar technologies that collect data similar to that collected by a cookie. A cookie file can contain various types of information, including a user ID that the site uses to track the pages you have visited.

Most browsers are initially set up to accept cookies; however, you can reset your browser to refuse all cookies or indicate when a cookie is being sent or you can flush your browser of cookies from time to time (Note: you may need to consult the help area of your browser application for instructions). If you choose to disable cookies or refuse to accept a cookie, you may not be able to utilise all features of the website.

Should you visit any of our affiliated websites, cookies may be used as described in the relevant privacy policy, so it is a good idea to check the privacy policies which govern those websites.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Our main reasons for using your personal information is to provide you with information or services that you have requested and to provide and improve the service, products and experiences that you and the users of the Cordial Fox website and employees expect from us.

We may share your personal information with affiliated companies, and given the global nature of our business, your personal information may be transferred from one jurisdiction to another. When we make such transfers, we do so in accordance with data protection legislation, for example by using Standard Contractual Clauses where information is transferred from Cordial Fox in the European Economic Area to Cordial Fox in the United States of America.

By submitting your personal information to us, you agree to us transferring, storing and handling your personal information in this way.

We share your personal information with certain third parties who provide services on our behalf. They only have access to the personal information they need to perform those services. They are required to keep your personal information confidential and may not use it other than as we ask them to and always in accordance with this privacy policy.

We process your personal information under the legal basis of consent and legitimate interest. In submitting your request, you agree for us to use your personal data in the following ways:

  • To respond to your queries and requests;
  • To communicate with you;
  • To provide you with updates about Cordial Fox;
  • To provide services and support for any request you make;
  • To provide updates to you about any changes to Cordial Fox’s policies, terms and conditions and any other matters which we may need to tell you; and
  • If you have asked us to keep you informed of other opportunities at Cordial Fox, we may periodically contact you to tell you about these for up to 24 months.

CONTACTING YOU IN THE FUTURE

If you have asked us to we will keep you informed of other opportunities at Cordial Fox for up to 24 months. We do this in various ways, including e-mail, post, SMS, via social media platforms and by phone, but only if you are happy for us to do so.

If you would like more information on how we share your personal information, please email us at hello@cordialfox.com.

LINKS TO THIRD PARTY WEBSITES

We may provide links to other websites which are not operated and controlled by Cordial Fox.

We have no control over and are not responsible for the content of those sites or how the third parties responsible for them collect and use your personal information. We do not endorse or make any representations about third party websites.

Third party websites may have their own privacy policies explaining how they use and share your personal information. You should carefully review those privacy policies before you use these websites to make sure that you are happy with how your personal information is being collected and shared.

HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?

We only keep your personal information for as long as we need to, to be able to use it for the reasons given in this privacy policy, and for as long as we are required to keep it by law. Following an application, we keep your information should any other opportunities become available; however we will only keep your information for a limited period and your details will be purged after 24 months of inactivity on your account.

INFORMING US OF CHANGES

If any of the information that you have provided to Cordial Fox changes, for example if you change your e-mail address, name or postal address, you can update, amend or remove information by logging into your account, or ask us by submitting a request to hello@cordialfox.com.

You have the right to access, update and amend personal information that we hold about you. You can also ask us to remove personal information about you or limit its use.

If the law in your country allows us to impose a fee for giving you access, we will communicate this to you in response to your request.

If you would like to access, update or amend your personal information or, if you would like us to remove personal information that we hold about you, or limit its use, please email hello@cordialfox.com.

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

We use appropriate technical and organisational measures to protect your personal information and privacy, and review those regularly. We protect your personal information using a combination of physical and IT security controls, including access controls that restrict and manage the way in which your personal information and data is processed, managed and handled. Whilst we cannot guarantee the security of your personal information, we commit to taking all reasonable steps to do so.

YOUR RIGHTS

You are entitled to ask:

  • For a copy of the personal information we hold about you, and details about how we are processing your personal information;
  • To have any inaccuracies in your personal information corrected;
  • For us to provide your personal information to you in a structured, commonly-used and machine-readable format. You can also ask us to provide your personal information directly to a third party in this format, and, if technically feasible, we will do so; and
  • To have your personal information erased, or for our use of it to be restricted (for example, if your preferences change, or if you don’t want us to send you the information you have requested).

Please contact us at hello@cordialfox.com if you would like to exercise any of these rights.

You also have the right to make a complaint to the supervisory authority if you’re not happy with how we’ve handled your personal information. In the UK, the supervisory authority is the Information Commissioner’s Office (http://www.ico.org.uk).

CHANGES TO THIS PRIVACY POLICY

We will review and update this privacy policy from time to time and will note the date it was last updated below.

CONTACT US

If you have any questions, comments or concerns, or would like to make a complaint about how we use the personal information we hold about you, please email our Privacy Team.

You can contact our Privacy Team at any time at hello@cordialfox.com. We will get back to you as soon as possible.

Last updated 2 October, 2018

©2018 Cordial Fox Limited. All rights reserved.

Site Credits

Photo of Jasmin Egner by Dawn Martin Photography

We're here. We're ready. Let's get started.

Cordial Fox Logo

Copyright © 2018 Cordial Fox Limited. Privacy policy & site credits
We are proud to be an inclusive, autism friendly and mental health aware company.